Scalable Intimacy in Politics
March 31, 2010 by Mike Troiano · View Comments
I live in Sudbury, a dreamy little hamlet about 20 miles west of Boston. It’s very nice; we like it a lot.
Sudbury has the highest concentration of households with school-aged children of any town in Massachusetts, which makes for a very family-oriented town, and also puts a lot of focus on the quality of our schools. Each year the town sets a budget and struggles to live within it – like most towns, families, and people I know. When it can’t, the Town Fathers propose an “override,” meaning a right to raise taxes to cover expenses of the town over and above those that were budgeted.
Each year the proponents of this tax use the same slogan for this override: “Support Sudbury!” Each year they say that to maintain our first-class schools, fire, and police, we need to reach into our pockets and give a little more for the team.
Since 1999 the good people of Sudbury have “Supported Sudbury,” and this well-intended philanthropy has led to a series of challenges for the town well documented in this video highlighting some rather daunting facts and figures.
Anyhoo… I’ve had just about enough of this. And I met a like-minded denizen of the town, Bob Haarde, who’d decided to run for Selectman, and do something about it.
I met Bob for dinner at the local hangout, and we talked about how I might be able to help his campaign through the addition of a social marketing program. I offered to help, but told Bob that in the end, the program would succeed or fail not based on my talents, but based on his willingness to contribute substantive content to the channel, and to engage with the people drawn to that content. I agreed to get him started, and he agreed to create and post three pieces of original content to the system in the next 72 hours. This was important since time was short… the election was a week and a half away.
That night at my kitchen table I created and customized accounts for him on Posterous and Twitter, connecting them to each other and to a Facebook Fan Page I created from within Bob’s own Facebook account. I took the Posterous e-mail and sent it to him, with instructions to publish whatever he wanted to share with voters, described in a casual and personal way, along with whatever anecdotes he cared to share about the journey of a regular guy into his first elective office.
He began to do so, and after he’d added three or four posts I began following our fellow Sudbury-ites on Twitter, and sharing the page with my own local friends on Facebook. By the election this week – 10 days after they launched – we’d amassed 25 Twitter followers and 60 Facebook fans, collectively connected to hundreds more. The Posterous entries were being published to both channels, and being viewed natively between 50 and 100 times.
Bob Haarde is now Sudbury’s newest Selectman. He has the seeds of a coalition to deliver on his campaign promise (“Cut waste, not teachers.”), and a direct and ready channel to the network of local voters that got him elected.
And he won by 36 votes.
Filed under Backyard Boston, Driving Engagement · Tagged with Facebook, Greater Sudbury, Massachusetts, Politics, Posterous, Social Marketing, Sudbury, Twitter
LaunchCamp Video
February 8, 2010 by Mike Troiano · View Comments
So here’s the video from my thing last week. The audio isn’t great, and it turns out I’m not as good looking as I’d hoped. If you prefer the slides and the VO, see here.
So you’ve been warned…
More video from the event on this Vimeo channel.
Filed under Driving Engagement, Getting to Imperative, The Holland-Mark Way · Tagged with LaunchCamp, scalable intimacy, Social Marketing, social marketing 101, social media 101, Video, Vimeo
Social Marketing Is Rooted In The Brand
October 21, 2009 by Mike Troiano · View Comments
Your brand is not your logo, or your product. It’s not your trademark or your spokesperson, not your equity capital or your advertising. Your brand is something that lives in the hearts and minds of people out there, and in that sense social marketing is the purest expression of branding.
Here’s a 5-minute talk to that effect I gave at the recent O’Reilly’s Ignite event in Boston, and I welcome your thoughts on it:
You can download the higher res quicktime here, but it takes a while.
Related articles by Zemanta
- Context is the Defining Factor for Brands (theengagingbrand.typepad.com)
- Define Your Digital Footprint – Lacing the Shoes (myventurepad.com)
- Where is the Soul in your Social Media? (nettiehartsock.com)
- Branding the experience (soekershof.typepad.com)
- “Social Media Makeover” (socialhallucinations.com)
Filed under Clarity of Message, Driving Engagement, Getting to Imperative, The Holland-Mark Way · Tagged with advertising, Backyard Boston, Brand, Business, Logo, Marketing, Marketing and Advertising, Positioning, Social Marketing
Check out Google Wave
October 5, 2009 by The Team · View Comments
Here’s a really short video explaining Google Wave, Google’s new document collaboration app. In the ad world, I could see this being really helpful for tracking feedback and changes on creative as it goes through rounds of revisions and approvals and finally into production. Email does suck for trying to piece together a ton of different user feedback and iterations of changes. I love how Wave lets anyone who is just joining a project to playback the whole conversation and scrub through like a video timeline to see who said what and when. So awesome. Hey Google, give Holland-Mark an invite! Anyone know any advertising agencies who are trying the Beta?
Filed under Driving Engagement, The Holland-Mark Way · Tagged with advertising, Google Wave, new technology, reviews, Social Marketing







![Reblog this post [with Zemanta]](http://img.zemanta.com/reblog_e.png?x-id=a3e09506-8e28-47f3-b24e-0fd1d96c4ec2)
![Reblog this post [with Zemanta]](http://img.zemanta.com/reblog_e.png?x-id=3bc2a8aa-57a8-4517-a6f6-35975b8013d2)
![Reblog this post [with Zemanta]](http://img.zemanta.com/reblog_e.png?x-id=7f73045d-ab5f-4708-8fab-722c5ce08b2e)
![Reblog this post [with Zemanta]](http://img.zemanta.com/reblog_e.png?x-id=0cd2591e-0d6f-4ba7-8dd3-d7f541189152)

