We migrated (to Google Apps, that is).

December 22, 2009 by Rob Waldeck · Comments 

Elegant Tern Flock (Thalasseus elegans) flock ...
Image by mikebaird via Flickr

We completed our migration to Google Apps yesterday. It was easy and inexpensive. Our outsourced IT provider took care of the behind-the-scenes stuff and prepared some user documentation. We held a couple of internal meetings before the event to establish the motivation and define the process; and a couple of internals after to provide basic training and answer questions. The IT folks started their work on Friday at 2 pm and we’re 97% complete as of Tuesday at 4 pm. Our email was never interrupted and we were able to be productive every step of the way. Not so ironically, when we did run into unanticipated challenges, we were able to resolve them quickly — with a Google search that turned up the answer.

As Mark Twain once said, “I’ve lived through some terrible things in my life, some of which actually happened.” Well, I am glad to report that while I am exhausted, none of the terrible things happened. Thank you, Google.

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Ed. Note: Great job, Rob! Thanks from all of us.

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Don Dodge: Google vs Microsoft on the Browser, Cloud, and Mobile Platforms

December 18, 2009 by Jen Falk · Comments 

Image representing Google as depicted in Crunc...
Image via CrunchBase

Today Holland-Mark adopted Google Apps. I appreciate Don’s optimistic view of the future of Google – granted he works there . . . but of course we share it cause we’re heading for the cloud now too…

Google is an amazing company, even more so from the inside. To the outside world Google is just search. But Google has made three big bets on the future of computing; Chrome OS (browser), Google Apps (cloud), and Android (mobile) that will change everything. VentureBeat interviewed me yesterday about my first month at Google.

Vibe – Google is a high energy environment. Lots of smart people with big ideas. Everything is data driven. Decisions are made based on data that has been analyzed, and going forward everything is monitored and measured based on the data. Opinions and “gut feel” are considered too, but in the end, results are measured by data. Even things like travel expense caps for airfares and hotels are data driven. They keep track of every trip taken and the actual costs for airfares and hotels, then establish the caps based on the data.

The Google campus is beautiful, funky, and efficient. There are bicycles everywhere for people to use to get between buildings. In some ways it feels like a college campus, but the intensity level is much higher. Most people sit in open cubes with four or more people in a pod. Offices with doors typically have 2 or 3 people in them. People work in groups and there is a real sense of teamwork everywhere you look.

Perks – Free breakfast, lunch, and dinner in the gourmet cafes in each building. The food is awesome!! The 401K match is 50% of your contribution up to $8,250. Health plan is pretty good, but not as good as Microsoft’s plan. (MSFT pays for everything, no co-pays, no deductibles.) Google really caters to employees’ needs. On-site dry cleaning service, car washes, oil changes, ATM, fitness centers, haircuts, massage, and concierge services.

Meetings – 30 minutes is the standard, start on time and end early, if possible. Video conferences are pretty standard since the company is geographically distributed. Nearly every conference room has video conference equipment. Everyone uses Google Docs to capture meeting notes, a true example of real-time collaboration.

Gmail – The Gmail you all use as consumers is the same email all Google employees use internally. Threaded conversations are a HUGE time saver and help keep things organized. I didn’t really appreciate that feature until my departure from Microsoft when my email inbox was flooded with messages, many with the same subject line. Gmail made it easy to manage. Links, not attachments, also ensure that you are always working with the latest version of a file. No more searching for the email with the attachment and then making sure it is the latest version with up-to-date changes. Offline Gmail makes all your email and attachments available offline. Great for airplanes or travel.

The future of computing – I think Google has made three big bets on the future of computing; Chrome OS (browser), Google Apps (cloud), and Android (mobile). The trends are pretty clear. All the exciting new applications are running in the browser, with application code in the cloud, and the cell phone as the platform. Your cell phone will become your primary computer. I think in the near future there will be docking stations everywhere with a screen and a keyboard. You simply pull out your phone, plug it into the docking station, and instantly all your applications and data are available to you. Chrome OS, Google Apps, and Android make this vision possible.

Think about the cell phone you had 10 years ago, in 1999, and compare it to the phone you have today. More power, more memory, better networks, more applications, etc. Now project 5 or 10 years ahead. The vision of your phone as your computer is not far off. You will be able to decide which applications and data you want resident on the phone and which you want in the cloud. You will be able to plug it in anywhere; in an airport, hotel, airplane, office lobby, etc, and have instant access to everything you need.

2010 the turning point – I think 2010 will be the year that enterprises of all sizes start their transition to Gmail and Google Apps, and take their first steps towards the vision of the future. The move towards cloud computing is obvious. Gmail and Google Apps are the easy first steps in that direction. The cost savings are enormous, over $500 per user per year. Compare that to buying software licenses and maintenance from the old-style software giants, and add the costs of server hardware, and IT managers to run them.

The next 5 years are going to be exciting. There will be big changes in the software industry. I am thrilled to be at Google and look forward to being a small part of the movement to the future of computing.

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Google Apps – Coming Soon to Holland-Mark

December 16, 2009 by Rob Waldeck · Comments 

We are making the switch to Google Apps on Friday. By next week we’ll be floating toward the cloud. By next year we’ll be immersed in it.

In the course of discussing the transition today I realized, as a small business, how difficult managing and syncing email and calendar has been. Years ago we suffered along with Now Up To Date. Even within the walls of the organization it never really worked. I could manage my own schedule but couldn’t effectively connect with co-workers to schedule group meetings — and there was zero connectivity to my handheld or with the outside world. Then we migrated to iCal. I love Apple and the system worked for a while. But slowly we overwhelmed our server. And we never had success importing invite files from clients. It worked OK inside the biz but not with those outside.

Over the past few months we’ve been half-assing it with Google. Every employee used a personal Gmail account to create a shared business calendar. Then we linked our existing Holland-Mark email account to the personal Gmail account with the hope that we could continue using our Apple Mail browser and our current email hosting service alongside Google calendar. It worked kinda sometimes. For those of us that began to use the Google interface to grab our email (instead of Apple Mail), it worked better than kinda sometimes but not awesome always. Friday we transition to Google Apps as we seek awesome always.

Here’s awesome always defined, and why we are making the move to Google:
• Seamless email and calendar integration
• Real time, built-in, communications (chat, video)
• Access and mobility: anywhere, any device
• Secure & stable platform, no hardware or support headaches
• New features regularly — no need to wait for new releases or software upgrades

We are excited. We believe we’ll save money, save time and be far more productive. We’ll keep you posted as to what we learn along the way.

In the meantime, if your organization has made the move to Google Apps, please let us know what worked and what didn’t. Any and all advice is appreciated.

Posted via email from holland-mark posterous

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Breaking Down The Walls of Our Agency

October 3, 2009 by Mike Troiano · Comments 

We recently made the switch to Google Calendar, and while the transition has not been without its headaches, we’re just about there.

When you make a change like this you need to explain why, and as part of doing so to our team I discussed the importance of opening up to the outside world, of taking steps toward becoming an organization with “soft edges,” and of recognizing that in the future, nimble organizations would adapt to the communications infrastructure of individuals, rather than the reverse.

I believe my kids will work in a world where the individual is understood to be permanent, and the organization temporary (or at least dynamic). Their first company will not force them into a Corporate E-Mail System. It will adapt to incorporate the methods of communication they use in their personal lives, and in so doing receive the full benefit of their networks.

I came across a video that reinforces some of these ideas, and wanted to share it with the team.

Anyway, here it is:

Curious what you think.

True, or new age bullshit?

And if you’re a Holland-Mark staffer… how are we doing against this standard? How can we do better?

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