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In pursuit of delight…

March 10, 2010 by The Team · Comments 

"The ultimate goal of any service interaction is delight. To that end we must call upon the most feared of all marketing tactics: honesty. Because nothing is more delightful and refreshing than open, honest communication. Nothing." – A smarty pants 

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How well do you know brands?

March 2, 2010 by The Team · Comments 

Take this test and find out for yourself.
(If the link is broken: http://www.thebrandquiz.com/)

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Every office should have some Flips…

February 17, 2010 by The Team · Comments 

How else can you capture gems like that?

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What happens on a “snow” day at Holland-Mark

February 10, 2010 by The Team · Comments 

Sent from my iPhone

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Mike giving his keynote on scalable intimacy at LaunchCamp

February 4, 2010 by The Team · Comments 

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Big crowd at LaunchCamp for Mike’s keynote

February 4, 2010 by The Team · Comments 

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